"The nature of a company is determined by the needs of its consumers, which are fulfilled when a product or service is purchased. Customer satisfaction is the mission and purpose of every company. The answer to the question what our business is can only be found by looking at it from the outside, from the perspective of the buyer and the market." – Peter Drucker
"All we are doing is looking at the time line, from the moment the customer gives us an order to the point when we collect the cash. And we are reducing the time line by reducing the non-value adding wastes." - Taiichi ŌnoOur mission
The ideas contained in the above-cited quote are the pillars of our company’s activity. The key to success is to look at the problem from the perspective of the purchasers of our Clients’ products, in order to help them notice and effectively eliminate the loss of:
material resources (materials, appliances)
When you realise how much your company loses each day of production, you will understand how much you can gain thanks to our activity. This is where Lean Thinking begins.